Your Most Asked Questions Finally Answered

Were you wondering what kind of water damage restoration service we’re offering to clients? If you want more details about our company and the services that we provide, you’ve come to the right place. We’ve proceeded to answer the most asked questions by our clients so you can refer to this FAQ page from time to time or whenever you want to ask a question. Take time to check the questions and answers we provided below.

What year did you start your company?

We started UPR in 1999 so it has been a long time since we started our work in restoring damage caused by flooding. We have 22 years of experience so you can expect your money’s worth if you book our water damage restoration service and more.

What are the available services?

UPR offers services such as water damage restoration, fire restoration, mold remediation, and Covid cleaning services.

Do you offer these to commercial clients, too?

We do. If you want quality water damage restoration services for your commercial establishment as well, you’ve come to the right place because we cater to both commercial and residential clients in the area.

What payment options can I choose?

We accept a number of payment options such as cash, checks, Visa, MC, AMEX, Discover, Diners Club, all major credit cards, debit cards, and Venmo.

Do you give a discount?

You can get a 10% discount off of any of our services if you are a new customer so let your friends and family know so they can take advantage of this promo.

Can I get an estimate?

Please contact us as soon as you can if you’re from the Gilroy, CA area so that you can get a free estimate.

Where is your office located?

We provide mobile services only to clients in Gilroy, CA because we don’t have a physical location at this time.

What time should I give you a call?

We’re available for inquiries and appointments 24/7 so feel free to contact us when you have the time or during emergencies because we also offer emergency water damage repair services.

What makes your company different?

Aside from being a certified company that is insured and bonded, we also have awards showing the quality of the work that we provide.

Which service is the most requested?

Our water damage restoration is highly requested. However, if you book any of our other services as well such as water damage remediation and the like, we can still guarantee top-quality results.

Were you expecting more questions to be answered or did you find the answer that you were looking for above? We might not have been able to answer all of your questions since we only chose the most asked ones. But you don’t need to be worried because we make sure that our lines are open for further inquiries. You can contact us at (669) 291-2905 to ask a question or to book a service. We’re ready to provide the answers you need or to set an ideal schedule for you.

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